we cleanse data
Effective Business Development starts with clean and trustworthy data. It's that simple.
Trusted by firms all over the world, the Talas Consulting team have cleansed and stewarded data at all levels and at all stages in the CRM lifecycle. Whether your firm is migrating to a new system, looking at moving on from InterAction CRM or just needs a good once-over to clear those pesky ticket backlogs, we can help you get things moving in the right direction. We are LexisNexis InterAction specialists that can provide InterAction Data Stewarding for any need, whether it's a project, or ongoing CRM support.
what we offer
CONSULTANCY
Helping you and your business get the most value out of your CRM System, advising on sustainability and compliance.
TRAINING
We can offer a package of tailored training solutions to best meet the requirements of your business, from training your new Data Stewards, to upskilling your existing staff.
INTERIM CRM STAFFING
Supporting your team in-between hires to keep your CRM System functioning at its best .
DATA STEWARDING
Expert-level ticket, cleansing, Data Change Management support to establish data integrity, properly format and bring your database up to standard.
DATA GOVERNANCE AND POLICY
Joined-up thinking for your data strategy to ensure compliance and resiliance for your systems
DATA CLEANSING
Boutique cleansing for your project: updating lists of contacts for a mailing, event or just to keep your most important contacts current and relevant.
who we are
Talas Consulting Ltd. was created by Director Amy Worsfold in 2016 in response to an overwhelming need for her skills as a quality InterAction Data Steward. For the five years prior to this Amy had been working freelance for firms all over the world, thanks to a trusted informal partnership with the LexisNexis InterAction team.
Nimo Richmond was one of the first Senior Managers that Amy worked with in 2011. The two formed a close professional relationship and continued to work as a team for different organisations. When Nimo had her second child and decided to work for herself it made sense for Amy and Nimo to go into business together.
We become a limited company in 2017, recruiting and training a core team of experienced and reliable data stewards to support us and our clients.
With so many firms in need, and so few proven Data Stewards available, we began training suitable candidates from a range of sectors in our unique and efficient style of stewarding: remote, flexible, and always adaptive to the needs of the project and client. Talas Consulting is now a thriving team of six with over 70 years of experience with data between us.
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Want to know more about what we can offer your firm?
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Interested in getting a quote for your data quality project?
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Got an urgent data cleanse but no time to do it?
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Struggling to recruit the perfect candidate for your CRM role?
OUR TEAM
Director and CRM Manager
Amy Worsfold
Amy Worsfold is a CRM Consultant with more than 5 years’ and 30+ firms’ worth of experience in administering InterAction. She is also an expert-level Data Steward available for part-time projects all over the world. She specialises in Data Cleansing Strategy and Data Quality maintenance, and is an experienced trainer of Data Stewards. Her breadth of experience of InterAction databases extends to systems from planning, through implementation, maintenance and refresh.
Experienced with Vuture and the Tikit suite, including eMerge, ReAction Server, and Bouncebacks to send and process mailings. Her background is in web development, customer support, and database management for a charity.
Read more on her LinkedIn profile
Co-founder and Director
Nimo Richmond
Nimo Richmond is an experienced senior CRM Manager, Consultant and Client Advisor, with 15 years working in InterAction: implementation, development and maintenance, user adoption and cultural change management, and especially training. Recent projects include: re-positioning of CRM internally (including upgrades and the rollout of InterAction IMO), the implementation of Vuture VX, and the creation of a robust database designed to better record and provide greater access to the firm’s experience globally.
Having worked for, and alongside, many different clients within the Legal and Publishing Sectors, she has accumulated vast business and operational knowledge. As a result, Nimo is able to plan and manage cost and risk within international structures, establishing best practice and bringing strong alignment of business and CRM technologies to match strategic goals.
With a solid understanding of the ‘bigger picture’, you can be assured of real, measurable results in terms of reduced expenditure, streamlined systems and processes.
Read more on her LinkedIn profile
Mobile:07958 906 747
Eleanor Ross
Eleanor Ross has worked as a Data Steward with Talas Consulting since 2016, specialising in working with InterAction for large-scale global clients. Previously, she has worked as an Interactive Communities Moderator and then Communities Assistant for Tempero Ltd (now ICUC Social), the world’s leading social media management agency. Her experience there included training moderators, creating content and technical guidelines/manuals, and testing moderation tools. Prior to this, she was a Research Associate with the Institute of Physique Management and a Research Assistant at the Royal College of Music. Alongside her work with Talas Consulting, Eleanor is an accomplished professional classical musician.
Her work for Talas Consulting has included a number of exciting data refresh projects, and she is currently working as the Principal Data Steward on InterAction with a Private Equity firm.
Tabitha Dodge
Tabitha Dodge has been working with Talas Consulting full-time since March 2017. Having graduated from University of Bedfordshire with a 2:1 BA Hons in Creative Writing, Tabbi has developed extensive experience in digital communications and computer management. Adding to her studies, she earned a Level 4 Certificate in Proofreading and a Level 3 Certificate in Cybercrime, enhancing her critical analysis abilities. Since working for Talas Consulting, she has focused her attention to detail on Data Cleansing and adding to her knowledge of InterAction.
Tabbi is a quick study with a meticulous eye for detail. She rapidly learns new skills as the role requires, and demonstrates an ability to adapt and transfer skills to suit the requirements of the task at hand. Her methodical approach to the tasks has ensured that she has developed a rapport and trust with the firms she works with, and her work for Grant Thornton earned a glowing review:
“Tabbi worked with Grant Thornton to help us cleanse the data in our CRM system. It was a pleasure to work with Tabbi, I would not hesitate to recommend her. She picks up new tasks quickly and shows a great deal of enthusiasm for her work, always working accurately and to a high standard.”
Read more on her LinkedIn profile
OUR CLIENTS
WE LOVE OUR CLIENTS AND WE ARE PROUD OF THEM
Testimonials
get in Touch
amy@talasconsulting.co.uk
+44 7958 906 747